As the COVID-19 pandemic continues to wreak major havoc on the retail industry, the correlation between the level of social disorganization and shoplifting has become more prevalent, and unfortunately may also become permanent. It is widely known that shoplifting has drastically increased since the start of the pandemic. Reports of people loading up shopping carts with basic food items and simply walking out the door without pay­ment are endless. Many, myself included, believe that this increase in theft will remain for the foreseeable future.

 

Tale of Two Motives

At first, it was fear that had caused pre-pandemically honest people to suddenly pushout cartloads of groceries and other items deemed essential. The fear was fueled by the thought that if people had to wait for an unemployment check or other form of government stimulus income, there wouldn’t be enough food or other basic needs available for them and their respective families. Although this fear proved to be unfounded, it was certainly understandable when many newsfeeds around the world had been broadcasting videos of fights in supermarkets.

Adding to that fear was the fact that supermarkets and drugstores were rationing items such as bottled water, toilet tissue and hand sanitizer. This caused people to panic in many parts of the world. Once people learned hand sanitizer, for example, was limited to two containers per person it became extremely easy for otherwise honest people to simply conceal a couple hand sanitizer bottles in their handbag or pocket and then purchase another two containers. Pre-pandemically honest peo­ple just learned how truly easy it is to become an amateur shoplifter.

 

About Gatekeeper

Gatekeeper Systems’ expanded product suite of intelligent cart solutions offers solutions for EVERY retailer’s needs to minimize merchandise loss, reduce asset and labor expenditures.

Gatekeeper’s loss prevention and cart containment solutions utilize patented locking technology to put an end to cart-based shoplifting, shopping cart loss, and uninformed decision-making. Cart management solutions increase safety and reduce labor costs by maximizing productivity while simultaneously resulting in a positive store image.

Intelligent pushout theft prevention solutions stop thieves and their cart full of unpaid merchandise from leaving the store. Customizable technology allows retailers to defend their entire store or just a high loss department based on the store’s unique layout.

Business Intelligence solutions provide increased visibility for informed decision making. Increase efficiency, optimize fleet size, and perfect the entire customer shopping experience with store and enterprise-level analytics.

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