BUSINESS INTELLIGENCE
Business Intelligence
Shopper Analytics & Loss Prevention Insights
Empower Your Decisions: Unlock Insights into Performance, Theft, and Trolley Usage with Our Business Intelligence.
Business Intelligence technology harnesses the information collected from our in-store devices and provides turnkey solutions for robust reporting on system performance, shopper behaviour, trolley usage, and system health.
Comprehensive theft investigative services address the significant challenge many retailers face in collecting, managing, sorting, and classifying video data across hundreds of stores. Our services can quantify merchandise value for reporting purposes, identify repeat offenders or suspected ORC activity, and seamlessly provide video footage for your case management systems.
"Gatekeeper's video review team can take the heavy lifting of reviewing and classifying videos; and the system provides a convenient place to view and download them. Robust reporting provides ACTIONABLE data not just a collection of anecdotes."
Tim HurleyFormer District AP Leader for National Retail Chain
How Business Intelligence Works
Business Intelligence provide retailers with actionable data and improves decision making capabilities. Carts are equipped with SmartWheel, providing each cart with a unique ID. This enables Gatekeeper Systems’ StorePort™ system to track and compile data on inventory, location, usage by type, and daily or hourly traffic.
With Business Intelligence, store managers gain valuable insights into trolley fleet health, utilisation, and traffic. This enables store management to optimise budgets by addressing maintenance needs as they arise. Understanding trolley usage allows stores to tailor their fleet by removing costly underperforming trolleys and adjusting the composition of the fleet to align with customer preferences. By tracking trolley traffic, stores can also schedule store personnel, cashiers, and retrieval more accurately.
$24K
Total value lost due to unused carts on average without Gatekeeper Systems
40%
Increase in basket value due to doubled trolley availability
Up to 20%
% of trolley fleet not available for customer use due to trolley loss or theft