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Gatekeeper Systems, Inc.

CartManager SD Maintenance

If you need to place a service call, please call our 24 hour toll-free Customer Service Hotline at 888.808.9433 and select Option #1. Between the hours of 5 p.m. PST and 7:30 a.m. PST, select Option #5 to activate our emergency dispatch service.

In order to ensure that the system is operating at peak performance, we recommend that you implement the following standard practices.

This section details maintenance procedures that should be performed on a daily and quarterly (every three months) basis.

Safety Precautions:

1. Never perform maintenance or troubleshooting procedures for which you have not been trained.

2. It is always a good idea to have a partner when doing any procedures (replacing a wheel, changing a battery, etc.) on the CartManager SD. If this is not possible, at least have someone within calling distance so you can get assistance if you run into trouble.

3. Always wear appropriate safety gear such as safety glasses and rubber gloves when cleaning or replacing the main batteries.

Daily/Weekly Maintenance:

1. Perform the checks shown on the CartManager SD PreOperations Checklist located inside the hood of the CartManager SD before the first run of the day.

2. The outside of the CartManager SD can be washed just like a car; use a mild solution of dish detergent and a soft rag. Rinse with clear water. It is important to wash or at least thoroughly rinse CartManager SD on a weekly basis during seasons where de-icing chemicals or solvents are being used in the cart collection area.

Quarterly Maintenance:

1. Clean the battery cables and connectors:

  • Put on rubber gloves and safety goggles.
  • Disconnect the battery cables from one of the main batteries and remove the battery from the CartManager SD.
  • Clean the terminals with a solution of 1 tbsp of baking soda to one cup of warm water.
  • Use a wire brush or medium sandpaper to remove any corrosion or buildup.
  • While the battery is out, buff the cable connectors down to bare metal with sandpaper, a wire brush or a wire wheel.
  • Use a clean dry cloth to wipe the connectors and terminals.
  • Replace the battery, reconnect cables and tighten all connections.
  • Spread a thin layer of waterproof grease over the terminals and connectors.
  • Replace the plastic terminal covers.
  • Repeat this process for the next battery.

2. Check each battery for leaks or cracks in the casing. If there is any fluid leaking from a battery, it should be replaced immediately.

3. Check all fasteners and hardware. Tighten any loose items.

4. Apply axle grease to the rear swivel wheel bearings.