CartControl

If you need to place a service call, please call our 24 hour toll-free customer service hotline at 888.808.9433 and select option #1. Between the hours of 5 p.m. PST and 7:30 a.m. PST, select option #5 to activate our emergency dispatch system.

To access additional support information on a specific system, please click on the link of the desired cart containment solution below.

SmartWheel Solution
The latest solution in the Gatekeeper family. The cart locking and unlocking wheel system can be indentified by the red dot on the black locking wheel. Be sure to reference your User Manual for the system name, as the GS2 System may also use the red dot wheel. This is just one identifier of the SmartWheel Solution.

Wireless Solution
The Wireless Solution is used mainly for indoor applications or areas no larger then 40 feet with unique layouts or flooring surfaces.

GS2 System
The most widely used digital locking wheel system is often identified with a wheel black in color. Be sure to reference your User Manual for the system name, as the GS2 System may also use the black wheel with a red dot. This is just one identifier of the GS2 System.

GS1 System
The original digital system is often identified with a wheel grey in color. Be sure to reference your User Manual for the system name, as the GS1 System may also use the black locking wheel. This is just one identifier of the GS1 System.

Analog System
The Analog System is Gatekeeper Systems first wheel locking system. The locking wheel is identified by the red color of the wheel.